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run a
frictionless
business

run frictionless helps business owners achieve predictable sales. Learn how to scale a business with an easy-to-use framework called the 4Q.

5/5 Amazon rating

run frictionless
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WHY business owners NEED THIS

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01 Free the founder

Unburden the founder of sales functions and make sales so simple, anyone in the business can understand and contribute. run frictionless takes less than a day to set up.

02 Predict sales

run_frictionless shows you how a founder can distill a sales process to a handful of customer interactions you can teach the whole organization. Win a customer, and know why you won that customer.

03 Get more leads

The book offers several pre-designed customer flows to improve sales you can use right away. Imagine how much business you’re turning away, simply because you’re not starting conversations with customers the way they want.

04 Better decision-making

If you are going to free the founder, staff have to learn to think like the founder. Make everyone accountable with an easy-to-use framework called the 4Qs.

about the 4Qs
05 Become a market leader

Create words and pictures to tell your company’s unique story and avoid following competitors. Stay ahead of the competition and become regarded as a market leader.

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INSPIRED BY
SILICON VALLEY
VETERANS

run frictionless builds on the concepts of customer development and product / market fit, introduced by Silicon Valley giants Steve Blank and Marc Andreessen respectively.

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Two years
in the
making

650

coffees

390

hours

192

PAGES

5

HISSY FITS

2

BREAKTHROUGHS

1

RESTART

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WHO WAS THE BOOK INTENDED FOR?

Founders of tech startups. Investors with a portfolio of tech startups. Business owners of traditional brick-and-mortar companies.

WHY SHOULD I READ THE BOOK?

You’re tired of doing all the sales. You go on holiday, and sales take a dive. You go to the toilet, and sales takes a dive. Each person you hire fails. We teach you how to scale a business with an easy-to-use decision making framework called the 4Qs.

I’M A TECHY. IS THIS BOOK USEFUL FOR ME?

Yes. No marketing or sales experience is required to run frictionless. The 4Qs framework is easy-to-use. People at any skill level can begin applying the framework within half a day.

I RUN A SMALL BUSINESS. IS THIS BOOK USEFUL FOR ME?

Yes. You’ll find the concepts intuitive. Many examples which appear in the book cover consulting businesses, restaurants and medical practices.

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run frictionless
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