Scale your business by hacking your decision-making
If the experts are right and decisions can be classed by a pattern, it suggests decision-making can be both ☝ taught and 🙌 predicted....
Blog
Podcast: Scott Ingram’s 4Qs sales tips
Four-part daily sales tips podcast on the 4Qs framework. ✅ thin-slicing ✅ naming limits ✅ sharing beliefs ✅ calculating customer expiry....
Superannuation customer experience report Australia 2021
We benchmark 👍👎 the customer experience of seven superannuation funds in Australia. Australian Super, Unisuper, Aware. Discover why 🏆 QSuper ran frictionless....
Moqups runs frictionless with the 4Qs
Sign-up to Moqups and get interactive 4Qs templates plus a free 😲 plan including 50 users. Limited time only....
Seven levers of frictionless customer experience
When Amazon revealed the 🆕 one-click buy button, they introduced a frictionless customer experience. Declare war 📣 on friction with these 7 deadly levers. ...
run frictionless with new 4Qs sales training courses
Every organization is capable of creating frictionless customer experiences by turning its workforce into an 🤖 intel-gathering machine....
E-commerce customer experience report Singapore 2020
We benchmark 👍👎 the customer experience of three e-commerce stores in Singapore. Discover why 🏆 Little Nyonya ran frictionless....
How intel can create a frictionless customer experience
Every organization is capable of creating frictionless customer experiences by turning its workforce into an 🤖 intel-gathering machine....
Should you serve enterprise or small business? Try this decision-making framework.
Flip a 🤞 coin. Or try our 4Qs decision-making framework with 9 data points 🍒 to decide who to serve today, tomorrow and never serve. ...
5 steps to achieving a frictionless customer experience
Everywhere you look, organizations big and small are trying to reduce friction and remain competitive. During times of economic uncertainty, eliminating friction 🔫 is crucial for restoring predictable revenue....